Customer Care

Welcome. We would like to point out that the most important thing for us is customer satisfaction. The items that we sell on our platform are selected by hand, and then pass a 3 phased quality control. We put a lot of work and heart for each product contained in our store, so we are able to guarantee 100% satisfaction or your money back.

Returns & Refunds

Email Us:

Hit us up with any questions about your order or anything. 
We're here to help you.
hello@kuma.to

Monday to Friday from 7am to 4pm PT 
Saturday and Sunday from 7am to 1pm PT